SCM101: Crisis Management: How Institutions Survive Disaster

Every organization looks competent when conditions are favorable. The real test begins when information breaks down, mistakes compound, and somebody realizes the problem is much larger than anyone initially believed. Join Lucian for a discussion on crisis management, organizational failure, panic, decision-making under pressure, and why disasters are rarely as sudden as they appear. This is a continuation of the Leadership lecture last week, but stands on its own if you couldn’t attend it.